Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our shop, classes, events, and quilting retreats.
📅 Last Updated: June 1, 2024
1. Overview
Osusannah's Quilt Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you:
- Visit our shop in Quilter's Valley, Ohio
- Register for quilting classes or workshops
- Sign up for our quilting events or community gatherings
- Register for our premium quilting retreats
- Purchase products from our online or physical store
- Subscribe to our newsletter or mailing list
- Contact us with inquiries or feedback
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
👤 Identity Information
Name, contact details (email, phone, address), and emergency contact information for classes and retreats.
💳 Transaction Information
Payment details, purchase history, and class/retreat registration information.
🎓 Educational Information
Skill level, class preferences, and project information for personalized instruction.
🏔️ Retreat-Specific Information
For quilting retreats, we collect additional information including dietary requirements, accommodation preferences, and health considerations to ensure your safety and comfort. Learn more about our retreats.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website information
- Device information and operating system
3. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Class & Workshop Registration | Contact info, skill level, payment details | Contract fulfillment, legitimate interest |
| Retreat Organization & Safety | Full profile, health info, preferences | Contract fulfillment, vital interests |
| Order Processing & Shipping | Address, payment info, contact details | Contract fulfillment |
| Customer Support | Contact info, purchase history | Legitimate interest, contract |
| Marketing & Newsletters | Email, preferences, class history | Consent, legitimate interest |
| Website Improvement | Usage data, cookies, analytics | Legitimate interest |
🏔️ Special Note About Retreat Data
For our quilting retreats, we collect additional sensitive information to ensure participant safety and provide appropriate accommodations. This data is handled with extra security measures and is only shared with necessary retreat staff and partners. Detailed information about retreat-specific data handling is provided during the retreat registration process.
4. Information Sharing & Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
- Payment processors for secure transaction handling
- Email service providers for communication and newsletters
- Retreat venue partners for accommodation and meal arrangements
- Shipping carriers for order delivery
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
🏔️ Retreat-Specific Sharing
For quilting retreat participants, we share necessary information with our retreat venue partners, instructors, and support staff to ensure a safe and enjoyable experience. This includes dietary requirements, emergency contacts, and skill levels. We have strict data protection agreements with all retreat partners. View our retreat partner information.
5. Quilting Retreat Information
Our quilting retreats involve additional data collection and processing due to the immersive nature of these experiences:
Special Categories of Data
For retreat safety and accommodation, we may collect:
- Health and medical information relevant to participation
- Dietary restrictions and allergies
- Emergency contact information
- Accommodation preferences
- Skill assessment for appropriate class placement
Retreat Data Protection
We implement additional security measures for retreat data:
- Encrypted storage of sensitive information
- Limited access to retreat participant data
- Secure data transfer to venue partners
- Regular security audits of retreat data systems
Data Retention for Retreats
Retreat data is retained for 7 years for safety, insurance, and regulatory compliance purposes. This ensures we can provide proper references and handle any post-retreat inquiries effectively.
🏔️ Interested in Our Quilting Retreats? 🎨
While we take data protection seriously for all our services, we implement extra security measures for our quilting retreat participants to ensure your safety and privacy during these immersive experiences.
Our retreat registration includes detailed privacy information specific to the retreat experience.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
🔍 Right to Access
Request copies of your personal information, including class and retreat registration details.
✏️ Right to Rectification
Request correction of inaccurate or incomplete information, especially important for retreat safety data.
🗑️ Right to Erasure
Request deletion of your personal information under certain circumstances.
⏸️ Right to Restrict Processing
Request restriction of processing your personal information.
📥 Right to Data Portability
Request transfer of your data to another organization or to you.
🙅 Right to Object
Object to our processing of your personal information.
🏔️ Note About Retreat Data Rights
For retreat participants, certain data (like health information collected for safety) may be exempt from deletion requests due to legal and safety obligations. We will inform you of any such restrictions when you exercise your rights. Learn more about retreat safety protocols.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Encryption: All sensitive data, especially retreat participant information, is encrypted in transit and at rest
- Access Controls: Strict access controls limit who can view personal information
- Regular Audits: Security audits and vulnerability assessments
- Staff Training: Regular privacy and security training for all employees
- Secure Infrastructure: Protected servers and secure network architecture
Retreat Data Security
For quilting retreat participants, we implement enhanced security measures:
- Additional encryption for health and safety information
- Separate secure databases for retreat data
- Limited physical access to retreat documentation
- Secure data sharing protocols with retreat partners
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to improve our protections.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Osusannah's Quilt Shop
123 Quilt Lane
Quilter's Valley, OH 44691
Data Protection Officer
For retreat participants and complex privacy matters, you may contact our Data Protection Officer directly:
Margaret Chen
Data Protection Officer & Retreat Director
[email protected]
Specializes in retreat data protection and participant safety
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For retreat participants, we will also notify you via email of any material changes that affect how we handle retreat data, especially regarding safety and accommodation information.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
📢 Notification Preference
Retreat participants automatically receive policy update notifications. Other customers can opt-in to policy change notifications through their account settings or by contacting us.